Terms of Usage

These Terms of Usage describe the applicable terms and conditions for your access and use of the platform / website owned, operated, branded and made available by BOOKMYCARGO.ONLINE LLP from time to time and unless expressly agreed in writing, BOOKMYCARGO.ONLINE LLP does not recognize any conflicting terms or conditions.

By accessing this "platform / website", you accept that you may only use it for the purposes for which it is created (i.e. to transact your logistics business digitally by using information available on the platform) and you confirm reading, understanding and agreeing to all the prevailing Terms & Conditions at the time of your access. If you do not agree with any of the stipulated terms & conditions, then you will be prohibited from accessing the platform.

At any point in time, we reserve the right, in our sole discretion, to make changes or modifications to these Terms & Conditions for any reason and the last revision date will be explicitly shown. There will be no separate intimation or notification for changes or amendments done to the Terms & Conditions. It will be completely your responsibility to periodically check and appraise yourself of the prevailing Terms & Conditions to stay informed of all updates. Also, by your continued usage of the platform after the terms & conditions are revised, your acceptance will be deemed to the changes made.

Platform Service Offerings

BOOKMYCARGO.ONLINE LLP is a trade facilitation platform that seamlessly connects Importers / Exporters with Logistics Service Providers (LSPs). While a verification check is done at the user registration stage, the platform does not guarantee on the genuineness of the enquires posted by Importers / Exporters. Furthermore, it also does not exercise any ownership or control over the cargo to be imported or exported. The Importer / Exporter is solely responsible for the authenticity, accuracy and completeness of the enquiry when it is floated on the platform. The actual selection of the LSPs to whom the enquiry needs to be shared with is also decided by the Importer / Exporter based on his / her own judgement, after checking the advertisements and various promotions by LSPs on the platform.

BOOKMYCARGO.ONLINE LLP does not certify capabilities of registered LSP users & their organization and neither does it oversee, validate, authenticate, guarantee or endorse any commitments made to the Importers / Exporters on the platform. The decision to transact with each other is mutually agreed upon by Importers / Exporters and the LSPs and the platform has no role to play. For all disputes arising between an Importer / Exporter and LSP due to their respective actions or omissions while transacting online, the platform will not be liable for any claims, losses, damages or dishonoured commitments. The Importers / Exporters and LSPs are expected to undertake their own due diligence before getting into a working arrangement. The platform will share the email ID and postal address when a booking request is formally accepted to enable the Importer / Exporter and LSP to reach out to each other to transact offline and to execute the physical shipment.

Prohibited Use

You are prohibited from accessing the platform for any purpose other than the purposes for which it is created and "Prohibited Use" includes but not limited to the following:

1. Use the platform in a way that violates the applicable laws and / or the rights (including, without limitation, intellectual property rights) of BOOKMYCARGO.ONLINE LLP or others.
2. Use of screen scraping and / or data scraping technologies to retrieve information by circumventing technical safeguards
3. Use of search engines, software, tools, agents or other automated processes (robots), including, without limitation, browsers, crawlers, searchbots and intelligent agents, in a way that circumvent technical safeguards so as to search and use the platform in a manner other than that prescribed by BOOKMYCARGO.ONLINE LLP or by means other than commonly available browsers (e.g. Internet Explorer, Firefox, Chrome);
4. Attempting to decipher, decrypt, disassemble, decompile or reverse engineer software that constitutes the platform;
5. Engage in displaying content from the platform in the form of frames on other websites;
6. Collecting or systematically retrieving and storing personal data pertaining to other users of this platform;
7. Reproducing, copying or commercially exploiting content from the platform or parts of it without first obtaining express written permission or by trying to circumvent technical safeguards;
8. Attempt to impersonate another user or person or gaining access to data that is not intended for you personally;
9. Interfere with, disrupt or create an undue burden on the application or the network infrastructure that results in disproportionately higher loads;
10. Use the platform in connection with any commercial endeavour that is not explicitly approved by us;
11. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the platform;
12. Intimidate or threaten any of our agents engaged in providing services to you

Any use of the platform in violation of the foregoing may result in, among other things, termination or suspension of your rights to use the platform. The information shown on the platform is not intended for distribution and each user is solely responsible for compliance with local laws of the country where he / she is based. BOOKMYCARGO.ONLINE LLP at its sole discretion may take legal action against you in order to recover any and all damages (including reputational damages and legal and administrative costs) incurred as a result of Prohibited Use engaged by you and also take any other action it deems appropriate to mitigate its losses and to safeguard the platform against Prohibited Use.

User Representation

By accessing the platform, you represent and warrant that

1. all registration information that you submit is true, accurate, current and complete;
2. you will maintain the accuracy of such information and promptly update such registration information when necessary;
3. you have the legal capacity and you agree to comply with these Terms of use;
4. you will not access the platform through automated or non-human means (using a BOT, script or otherwise);
5. you will not use the platform for any illegal or unauthorized purpose; and
6. your use of the platform will not violate any applicable law or regulation. If any information that you provided is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the application (or any portion thereof).

You are solely responsible for all data that relates to any activity you have undertaken on the platform. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Service Availability

We cannot guarantee the platform will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the application resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the application at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the platform during any downtime or discontinuance of the platform. Nothing in these Terms of Use will be construed to obligate us to maintain and support the platform or to supply any corrections, updates or releases in connection thereof. BOOKMYCARGO.ONLINE LLP reserves the right to modify or discontinue all or part of the platform without notice at any time. We will also not be liable to anyone for any modification, suspension or discontinuance of the platform / website.

Intellectual Property Rights

The platform functionality, content (design, images, audio, video, text and graphics), source code (including databases), the logo & trademarks contained therein are owned or controlled by us and are protected by copyright and trademark laws. No part of the platform / website or its content may be reproduced, aggregated, copied, distributed, transmitted, republished, encoded, translated, sold, licensed or otherwise exploited for any commercial purpose whatsoever, without prior written permission from us. Based on Terms of Usage, you are granted a limited license to access the platform and to download or print a copy of any portion of the content to which you have properly gained access. All copyright and other intellectual property rights are reserved unless expressly granted to you.

All suggestions, ideas, feedback, or any other information regarding the platform that will be shared by you with us will be non-confidential in nature and it shall become our sole property. We shall own exclusive rights, including all intellectual property rights and we will be entitled to the unrestricted use and dissemination of these inputs for any lawful purpose, commercial or otherwise, without acknowledgement or compensation to you. You hereby waive all moral rights to any such submissions and you hereby warrant that any such submissions are original with you or that you have the right to submit such submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your submissions.

Warranty and Liability

BOOKMYCARGO.ONLINE LLP makes no representations and gives no warranties, express or implied, to correctness and completeness of information shown on the platform. BOOKMYCARGO.ONLINE LLP therefore accepts no liability for any errors or omissions in the information provided via the platform or for any consequences arising from the use of the information provided via the platform or for any service interruption or software defects. BOOKMYCARGO.ONLINE LLP will not be liable for any incidental, special or consequential damages including lost profits, loss of data or goodwill.

Indemnification

You agree to indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our agents, partners, and employees, from and against any loss, damage, liability, claim or demand, including reasonable attorney fees and expenses, made by any third party due to or arising out of the use of the platform, breach of Terms of Use, or any overt harmful act toward any other user of the platform with whom you connected.

Term & Termination

These Terms of Use shall remain in full force and effect while you use the platform and we reserve the right to in our sole discretion and without notice or liability, deny access to and use of the platform to any person for any reason or for no reason including without limitation. For breach of any representation in these Terms of Use or any applicable law or regulation, we may terminate your use or delete your account without any warning. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name or a fake or borrowed name. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Disclaimer

Your access of the platform will be solely at your own risk and

1. We disclaim all warranties, express or implied in connection with the platform and your use thereof including without limitation the fitness for a particular purpose
2. We make no warranties or representations about the accuracy or completeness of the platform's content
3. We will not assume any liability or responsibility for any errors, mistakes or inaccuracies or any unauthorized access.
4. We will not be responsible for any interruption or cessation of service due to a virus attack
5. We do not guarantee or assume responsibility for any product or service advertised on the platform or hyperlinked website or for contents shown in any banner or advertising medium.
6. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

Last revised date 01 February 2022

Your privacy is important to us and we are committed to protecting the privacy of our users and the information that you share on our website.

This Privacy Policy identifies:

1. What information we collect
2. How we process and manage such information
3. Your rights with respect to the use and disclosure of the same

Please read the Privacy Policy carefully and if you do not agree with the terms of this policy, please do not access the website.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

We reserve the right to make changes to this Privacy Policy at any time and for any reason and you are encouraged to periodically review this Privacy Policy to stay informed of updates at all times. You will be deemed to be aware of and accepted all changes in the prevailing Privacy Policy by your continued use of the website. The last revised date will be shown at all times on the Privacy Policy.

Personal and Non-Personal Data

"Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

"Non-Personal Data" means data that is not associated with or linked to your Personal Data; Non-Personal Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Non-Personal Data, as described below.

Collection of information

We receive and store information about you such as:

1. Information You Give Us: We receive and store any information you enter on the website. We collect Personal Data that you voluntarily provide us, for example, when you register to access the website, we may require your name, email, contact information that you may provide us. You can choose not to provide certain information, but then you may not be able to access all the features.
2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, we use "cookies," and we obtain certain types of information when your web browser accesses the website.
3. Email Communication: To help us make emails more useful and interesting, we often receive a confirmation when you open an email from newsletters if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, you may unsubscribe from these emails at any time by clicking on the "unsubscribe" link included in any email or by contacting us via email at admin@bookmycargo.online with the word "UNSUBSCRIBE" in the subject line.
4. Information from Other Sources: We also collect information about you from various sources (like public records), to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

Use of Data

We use the information to analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, and to communicate with you. For example, we use the information to make the website accessible to you, communicate with you (by email, text messaging, push notifications) so that we can send you updates about special offers, promotional announcements, and surveys

Disclosure of Personal & Company information

We may share information we have collected about you in certain situations and your information may be disclosed as follows:

Compliance with laws and for other legitimate business purposes

We will share your Personal Data when we believe disclosure is necessary or required by law, regulation, to protect users, the integrity of the website and to defend or exercise our legal rights. We may also disclose your Personal Data when it may be necessary for other legitimate and lawful purposes as reasonably determined by us.

Third-Party Service Providers

We may share your information with vendors and service providers who perform services for us or on our behalf marketing, data analytics support and other services associated with the website such as customer service, hosting and email delivery.

Corporate restructuring

If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy

Affiliates and Business Partners

With your consent, we may share your information for marketing purposes with our affiliates and business partners, as maybe permitted by law

Non-Personal Data we collect

1. Information Collected by Our Servers: To make our website more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, domain name, and/or a date/time stamp for your visit.
2. Log Files: We gather certain information automatically and store it in the log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring / exit pages, operating system, date / time stamp, and clickstream data. We use this information to analyze trends, administer the website and to track user movements on the website and gather demographic information. For example, some of the information may be collected so that when you visit the website again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests.
3. Cookies: We use cookies to collect information. A "cookie" is a small data file stored by your web browser on your computer and it allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us which is stored in our secured database. Session Cookies are automatically deleted from your hard drive after the end of the browser session.
4. Analytics: We use third-party vendors, such as Google Analytics to allow tracking technologies and remarketing services on the website to determine the popularity of certain content and to better understand online activity. By accessing the website, you consent to the collection and use of your information by such third-party vendors and you are urged to review their privacy policy from time to time.
5. External Websites: If you use links to third-party websites, any information you provide is not covered by this Privacy Policy and we cannot guarantee the safety and privacy of your information as we are not responsible for their privacy policies.

Information Security & Confidentiality

We undertake appropriate organizational and technical measures to protect the security and confidentiality of any information we process. However, no organizational or technical measures are 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online. We cannot guarantee complete security if you provide personal information to us.

Privacy Rights

1. You may modify the information you have provided to us at any time through your Account.
2. You can also opt-out of receiving marketing communications, deactivate, or delete your Account at any time.
3. Based on your request to delete your account, we will deactivate the same from our database but a trace will be retained to comply with legal requirements or to assist with any investigations.